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Akshay_A liveChatTranscript object doesn't get created when refresh page in live Agent console app.
Hi,
I have a Live Agent Console App which opens a new case window and a visualforce page when chat is accepted by Agent and I know that a new record in LiveChatTranscript is created as soon as we close the chat window.
BUT
When I refresh the chat page and then close the window, no new record in LiveChatTranscript object is created.
Why is this happening?
Any help will be appreciated.
I have a Live Agent Console App which opens a new case window and a visualforce page when chat is accepted by Agent and I know that a new record in LiveChatTranscript is created as soon as we close the chat window.
BUT
When I refresh the chat page and then close the window, no new record in LiveChatTranscript object is created.
Why is this happening?
Any help will be appreciated.