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Alaa Aljelani 15
SMS Gateway Integration
I really need your help in understanding the integration between SMS gateway and salesforce step by step.
I'm not personally familiar with it. As I'm not from a technical background.
How can I integrate them via API? how to do this?
If anyone can give me a detailed overview about it.
Appreciated!
I'm not personally familiar with it. As I'm not from a technical background.
How can I integrate them via API? how to do this?
If anyone can give me a detailed overview about it.
Appreciated!
You can use Twilio API to send SMS from Salesforce and to Receive as well. here is the sample code .
Thank you Raj for sending the above code. I'm obliged to choose a local company at my country for SMS gateway.
What do you think I should ask for or know?
In 3 ways you can send SMS from Salesforce.
1. Salesforce default SMS sending
A. Very expensive.
B. Some places you have to put your development efforts to make the process automatic.
C. Limited to 5 Countries now.
2. Integrate SMS gateway.
N number of gateways in a market where you can choose and integrate.
Pros:
A. SMS prices are low.
Cons:
A. Most of the gateways don't accept Bulk SMS in a single API call. You have to develop your system to handle those calls because it causes issue while you do bulk upload with data loader.
B. For every template you have to hard code your template in apex and it is very difficult to manage.
C. When there is a change in the template you have to edit and redeploy the code.
D. If you want to send SMS to different countries Integration is not a good option because International SMS gateway cannot give SMS at local Price.
E. You have to invest your money and time on every SMS template creation or update.
3. You can find App in AppExchange.
There are a few apps in AppExhnage which are providing complete automation, but few apps drain your API limits.
Pros :
A. No hard coding of Template. Like email Template you can manage SMS templates.(few are not provided)
B. 0 Development efforts.
D. Easy to manage templates.
If your option is 3 ? You can have a look at our ValueText SMS App: https://goo.gl/2uBgMM
A. ValueText SMS app:
B. Multi Object Support Templates.
C. 1 API call to send up to 40k SMS.
D. SMS from Related List.
E. Run SMS campaign for leads.
F. SMS via Workflow or process builder
G. Single & Bulk SMS from any Object.
H. No limits on Mobile Number field.
I. SMS previews before you send.
J. Very less price in AppExchange.
K. Free customization
Please mark this is an best answer if you like my post.
You can use SMART SMS APP to Send SMS from Salesforce (https://www.girikon.com/apps/salesforce-sms-app/)
Thanks