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Vijay AdusumilliVijay Adusumilli 

Process Automation Superbadge Error

I got the following error in the 4th Challenge:

Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: JTKKEBHD

Does any body have hints on how to solve it.


NagendraNagendra (Salesforce Developers) 
Hi Vijay,

Sorry for this issue that you're encountering.

Can you please double check that your Developer Edition Org does not have any namespaces setup in it?Trailhead does not support namespaced DE Orgs and so if you have a namespace registered for the DE Org, you'll need to sign up for a new one and complete this module there.

When trying trailhead, we encourage users to create new Dev Org's such that the previous config changes do not affect the trailhead challenge settings.

Please check the below link for help. Please mark this as solved if the information helps.

Vijay AdusumilliVijay Adusumilli
Thanks Nagendra for your suggestion.

I did create a new Trailhead Playground for this Superbadge. I had successfully completed the first 3 challenges. That's when I ran into this issue.

I figured out the issue with another related posting. The issue is that I had created a Validation Rule that was looking if the field is being changed and it did not work when a new record is created. So, after I removed that condition in the validation rule, the Challenge was completed successfully.

Unfortunately, this message is quite misleading. The problem was caused by my mistake and this message through me off. I wish Salesforce is more discerning with the error messages in Trailhead.