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How to control chatter feed posts visibility on a record in SF
I have customers, partners & employee users, each with their own profile. All 3 of them update the same chatter feed on a record. I want customers to only see what employees post, employees to see what both partners & employees post and for partners to only see what employees post.
How can I achieve this requirement?
How can I achieve this requirement?
Internal Employees can restrict the visibility of the post in Chatter feed that is either of the following:
- Organization users
- All with Access
For Customers and Partners do not have this option to restrict the visibility.So, a record is accessible by Customer, partner, and the employee then if Customer or Partner posts on chatter feed then Customer and partner can see the post.
The following picture shows how Customer, partner, and employee can see the post.
Finally, your requirement cannot be achieved by OOTB.
Hope this helps.
Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.
Thanks,
Nagendra
All Answers
Internal Employees can restrict the visibility of the post in Chatter feed that is either of the following:
- Organization users
- All with Access
For Customers and Partners do not have this option to restrict the visibility.So, a record is accessible by Customer, partner, and the employee then if Customer or Partner posts on chatter feed then Customer and partner can see the post.
The following picture shows how Customer, partner, and employee can see the post.
Finally, your requirement cannot be achieved by OOTB.
Hope this helps.
Please mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.
Thanks,
Nagendra
CAN THIS BE ACHEIVED BY APEX? OR FLOWS.
BECAUSE I DONT SEE HAT WORKING
if(feedItemRecord.CreatedById == '005f4000004zl8mAAA' || feedItemRecord.CreatedById == '0056N000001QahNQAS ')
{
feedItemRecord.Visibility = 'AllUsers';
feedItemRecord.Status = 'Published';
}
ITS NOT WORKING, CAN YOU PLEASE GUIDE ME ON THIS?