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Kavya N 9Kavya N 9 

Knowledge Basics

I was trying to do an activity "Enable Salesforce Knowledge" and it said you can complete on salesforce classic. I have been using salesforce classic but still I cannot find Knowledge in the Quick search.

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Could someone help me out here?

- Thanks,
  Kavya
Best Answer chosen by Kavya N 9
PawanKumarPawanKumar
Hi Kavya,
I think you have not enabled knowledge feature licence for your user. You just go to your user record then enabled the below checkbox. Please let me know if it helps you.

User-added image
Regards,
Pawan Kumar

All Answers

PawanKumarPawanKumar
Hi Kavya,
I think you have not enabled knowledge feature licence for your user. You just go to your user record then enabled the below checkbox. Please let me know if it helps you.

User-added image
Regards,
Pawan Kumar
This was selected as the best answer
PawanKumarPawanKumar
Please let me know if it works for you.
Kavya N 9Kavya N 9
PawanKumar - Thank you so much it did help :)