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Narasimha LNarasimha L 

-Why is it necessary for most sales teams to use both Leads and Contacts?

Hi Dev's

Why is it necessary for most sales teams to use both Leads and Contacts?


Regards
Narasimha
Best Answer chosen by Narasimha L
NagendraNagendra (Salesforce Developers) 
Hi Narasimha,

Leads are something which are generated through a campaign.
Once you convert the lead, the lead record is no longer accessible via the UI. So to access any of the personal contact information that was captured on lead records, sales team use the contact record.

Please let us know if this helps.

Best Regards,
Nagendra.