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Rinigrace MekalaRinigrace Mekala 

Updates on Chatter Feed

Hi All,

There is a Contact record. Iam the user following that particular contact. Now, When I create a call record related to the contact, few of the call fields should be displayed on the chatter feed of the contact.

Is there any idea how to implement this?

Any kind of suggestion is accepted.

Thanks in advance,
Grace
 
Roshni RahulRoshni Rahul
Hi Grace,

I got solution for you. Follow the steps below -
1. Navigate Customize | Chatter | Feed tracking
2. In feed tracking, select the contact object that you want to track and also the fields.
User-added image
3. Save the feed tracking.
Now you can track the fields. I have tracked the email field of the contact, so when change happens it will be shown in feed.

User-added image
Hope it helps.
Regards,
Roshni

 
Rinigrace MekalaRinigrace Mekala
Thanks Roshini. Here I want to track a related object[Call] of Contact, not just fields of Contact. I have implemented a process builder to post the feed about call details on Call record itself, it is workig as expected. 

But now, I want to post the Call feed on the User record [Home], who is following that Contact. First of all, How to query a user from contact who is following it?