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Vianney Bancillon 8Vianney Bancillon 8 

workflow doesn't work in sandbox

Hi all,

I have a problem with all my workflow in Sandbox: when the "Immediate Workflow Action" is an "E-Mail alert", it doesn't work in SandBox, even if I click on the test button: "Send test and verify merge fields" in the HTML Email template.
It works in Production Environnment.

Could you please help me to solve it?

Thanks

Vianney Bancillon




 
Best Answer chosen by Vianney Bancillon 8
NagendraNagendra (Salesforce Developers) 
Hi Vianney,

With effect from Spring 13 release, all the sandboxes are defaulted to send only System Emails You could check it whether your sandboxes is set to send all emails by:-

Go--Setup---Administration setup---Email administration--Deliverability---& follow the below screenshot:-
User-added image
Please let us know if this helps.

Regards,
Nagendra.

All Answers

Venu VaddellaVenu Vaddella
Hi Vianney Bancillon, 

Email alert does not work in sandbox environment. 

 
NagendraNagendra (Salesforce Developers) 
Hi Vianney,

With effect from Spring 13 release, all the sandboxes are defaulted to send only System Emails You could check it whether your sandboxes is set to send all emails by:-

Go--Setup---Administration setup---Email administration--Deliverability---& follow the below screenshot:-
User-added image
Please let us know if this helps.

Regards,
Nagendra.
This was selected as the best answer
Vianney Bancillon 8Vianney Bancillon 8
Awesome! It works...
Thanks a lot Nagendra!