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sp13
Notify Case Owners when Case Ownership Changes not working in lightning
When I try to Change the Owner of a case record in Salesforce Classic, the "Send notification email" checkbox is defaulted to true but when I am trying to Change the Owner in lightning the checkbox is not checked.
The "Notify Case Owners when Case Ownership Changes" is set to true in the Case Support Settings.
The "Notify Case Owners when Case Ownership Changes" is set to true in the Case Support Settings.
Akhil Reddy
Please refere the following idea (https://success.salesforce.com/ideaView?id=08730000000ZXIdAAO) and this post (https://success.salesforce.com/answers?id=90630000000Zcl9AAC)
OpFocus Team 1
Having the same problem here- not working in Lightning? Any progress on it? I know i can do it via WFR or PB, but was wondering if native setting was fixed...Thx