function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

Send notification email not working

The "Send notification email" checkbox is defaulted to true when using salesforce classic for case ownership change, but not in lightning. The "Notify Case Owners when Case Ownership Changes" setting is set to true in Case Support Setting. Does anyone know why is it not working in lightning?
Akhilesh Gupta 23Akhilesh Gupta 23
Is this resolved? We have the same issue and links provided by Akhil are not helpful.