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sfdc dev 2264 Time based workflow help
Hi,
I just wanted to check if time based wrkflow work for the below requirement
1) if case record is not modified for 90 days then the case status should automatically be set as closed
i have created a time based workflow where case modified date is greater than 90 days and the time dependent workflow actions as a field update to set te status to closed
Let me know your thoughts on it
Thanks in Advance
I just wanted to check if time based wrkflow work for the below requirement
1) if case record is not modified for 90 days then the case status should automatically be set as closed
i have created a time based workflow where case modified date is greater than 90 days and the time dependent workflow actions as a field update to set te status to closed
Let me know your thoughts on it
Thanks in Advance
You can update status as closed using time based workflow.
if record last modified date < 90 days
you can update status as closed.