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SAS Team Open a tab to a specific user with the REST API
Hello,
I am currently searching for a way to open a tab programmatically thanks to the REST API. I'm not sure if it is possible, but I was thinking about using custom invokable actions that would trigger an APEX class and then open this tab.
My need is the following : I am creating a Case thanks to the REST API. This case would be assigned to a specific user. I want this case to then automatically appear on the user's console as a tab (if possible in the background, not "popping", but it's a nice-to-have).
Any idea on how to do that ? Am I on the good path ?
Thank you !
I am currently searching for a way to open a tab programmatically thanks to the REST API. I'm not sure if it is possible, but I was thinking about using custom invokable actions that would trigger an APEX class and then open this tab.
My need is the following : I am creating a Case thanks to the REST API. This case would be assigned to a specific user. I want this case to then automatically appear on the user's console as a tab (if possible in the background, not "popping", but it's a nice-to-have).
Any idea on how to do that ? Am I on the good path ?
Thank you !
Were you able to find a solution for this scenario?
Thank you.