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Bob DeRosierBob DeRosier 

Debug Log file Filter for Users getting confused

Some users have two records with exactly the same name (because they are the same person). One is a licensed internal user, the other is a community user. When selecting such a user from the debug log filters, the error message "Error: Multiple items found. Select from drop-down or click icon to refine search." appears. However, the selecting from the drop down or search only produces the same message again. The search clearly picks up different records. The net effect is that I can't collect logs on the admin/office staff. However, there are old filters which do have these users selected, so it must have worked at some time in the past or else the filters could not have been saved.

Aside from making the names different, is there a way to resolve this ?