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sriram lingamallu 7sriram lingamallu 7 

Live Agent Transfer is not displaying Task record the created through pre chat form

I am creating a Task and a Lead and linking them through the pre-chat form. When agent A accepts the chat request then a Lead and a Task is created and linked by default, when the same chat is transferred to Agent B only the Lead is being transferred and displayed. Is this regular behavior of Live Agent Transfer or do we need to provide additional privileges?
Hi, Sriram. Is your organization-wide sharing default for Activity set to "Private" or "Controlled by Parent"?
sriram lingamallu 7sriram lingamallu 7
Hi Rob, it's controlled by the parent.