1. User to whom approval email should be sent is active ?
2. On the user record, there is a field called "Receive Approval Request Emails". If you changed this to "never" the user will not receive emails from approval process.
3. Check the Administration Setup -> Email Administration -> Deliverability. You may need to change the setting to "all email."
Can you please verify:
1. User to whom approval email should be sent is active ?
2. On the user record, there is a field called "Receive Approval Request Emails". If you changed this to "never" the user will not receive emails from approval process.
3. Check the Administration Setup -> Email Administration -> Deliverability. You may need to change the setting to "all email."
Below one is the exact question
Some users are not receiving Email Notifications for Approval Process
Thakns
KMK