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Adeline Moore
How can I make my chatter free users into Customer community users?
All my members are currently Chatter free users.
I have purchased 100 Customer Community licenses.
I created a new User profile for Customer community Chatter user.
I should assign all my existing users the new Profile correct?
How does my new Profile users see Chatter and Community together?
Do I enable Chatter in the community somehow?
Do I add Community to Chatter somehow?
I'm confused as to how they will access both without going to two different sites.
Please help clear up our confustion.
Adeline Moore
I have purchased 100 Customer Community licenses.
I created a new User profile for Customer community Chatter user.
I should assign all my existing users the new Profile correct?
How does my new Profile users see Chatter and Community together?
Do I enable Chatter in the community somehow?
Do I add Community to Chatter somehow?
I'm confused as to how they will access both without going to two different sites.
Please help clear up our confustion.
Adeline Moore
You can not upgrade the salesforce license.
Salesforce license serial is Salesforce > Customer community > Chatter
You can move from salesforce to chatter but not from chatter to salesforce, so create a new profile with customer community license and give them chatter access from profile (Tab) and community also (Under Administrator > Member and Tab).
Thanks
Shivdeep
this is what my SF Chatter screen looks like.
I then click top left hand corner and I can access the NATIONAL Speak Community from there
Then I can see the community but can't figure out where the members Chatter is
Is it possible for the members to only have one login and access both features at once?
PLease help
Adeline Moore