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Tirumala Kuppani 10Tirumala Kuppani 10 

Live chat from iOS to salesforce agent

Hi All

 We got and error "Operation could not be completed.(com.salesforce.ServiceSDK.Chat error 2000)" while connecting chat from iOS to salesforce live agent.
We have used salesforce Live chat configuration information( Live chat API, Button id, Deployment id, Salesforce Organization id) in iOS swift code for chat communication between iOS mobile to salesforce live agent chat.

Any help will be appreciated.

Regards
Tirumala

 
Steve ThistleSteve Thistle
Hi Tirumala,

My initial guess is that there is a typo in your configuration. Try double checking your values. If that doesn't resolve it I suggest you raise your question with the Salesforce Snap-ins for Mobile community. It provides links to relevent documentation and questions will usually be answered by other Snap-ins users or the SDK developers. It is the best place to get answers when working with the SDK's for SOS, Chat, Cases or KB.
https://plus.google.com/communities/104189600084591024148/stream/2cb9f7c2-1953-40f1-b94b-734ab703ca58

FYI, error code documentation can be found here:
https://developer.salesforce.com/docs/atlas.en-us.noversion.service_sdk_ios.meta/service_sdk_ios/SCSChatErrorCode.htm?search_text=ErrorCode  
Tirumala Kuppani 10Tirumala Kuppani 10
Hi Steve Thistle

Thanks for sending response.
Yes, That was typo in my configuration. Now resolved my issue.
Once again thanks for your reply.

Regards
Tirumala