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Bernardo MacedoBernardo Macedo 

Create Pre Chat Records using Live Agent Mobile SDK

I'm trying to implement a native Android app using the Live Agent Android SDK, however I was unable to find how to create records using the API provided in the SDK.

I want to implement something similar to what the findOrCreate() method does when using the Javascript Live Agent SDK, but all I could find was how to send custom data, which does not create the records the way I want.

Is there a way to do it? If not with this SDK, is there another SDK for that purpose?

Steve ThistleSteve Thistle
Hi Bernardo, 

Please direct your question to the Salesforce Snap-ins for Mobile community ( This community is monitored by the SDK development team and they should be able to help and answer any other questions you may have.