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Karla Pliego 3
Process Builder Issues with updating records
I have a couple of processes to bring over info from one object to another and then from that object to a last one. Object 1, 2 and 3
First process is set that if Object 1 is not null, then certain fields are brough over thru a Reference to object 2. Then Object 3 has another process to bring that info from object 2 to 3.
I tried editing object 2 and it won't let me, after saving the info reverts to whatever was on object 1. I thought that process allowed you to make changes to the fields. Second, the changes to object 2 DO reflect in object 3. So for example
Object 1 - Field value is set to 32
Object 2 - Field Value is set to 32
Object 3 - Field value is set to 32
Then I make a change in objectg 2 the new value is 55
Object 2 does not change, after saving it still shows 32
However object 3 is now showing a value of 55
If I change object 1 to 55 - then all 3 change
What I want to do is be able to change object 2 and have the value that we want there. How can I edit the process so that it shows that?
First process is set that if Object 1 is not null, then certain fields are brough over thru a Reference to object 2. Then Object 3 has another process to bring that info from object 2 to 3.
I tried editing object 2 and it won't let me, after saving the info reverts to whatever was on object 1. I thought that process allowed you to make changes to the fields. Second, the changes to object 2 DO reflect in object 3. So for example
Object 1 - Field value is set to 32
Object 2 - Field Value is set to 32
Object 3 - Field value is set to 32
Then I make a change in objectg 2 the new value is 55
Object 2 does not change, after saving it still shows 32
However object 3 is now showing a value of 55
If I change object 1 to 55 - then all 3 change
What I want to do is be able to change object 2 and have the value that we want there. How can I edit the process so that it shows that?
there might be some automation on obj 2 which is taking reference from obj 1.
Please check all automations on obj 2
Please find the link below for process builder and attached screen shot for "Immediate Action"
https://trailhead.salesforce.com/en/modules/business_process_automation/units/process_builder
It does work because object 2 gets the fields from object 1 when I start object 1. However, If I change object 2 it reverts to the original Objectg 1 field info