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![Anupama@28 Anupama@28](https://dfc-org-production.my.site.com/img/userprofile/default_profile_45_v2.png)
Process builder flow not working for automated processes
We have set up a process builder flow as follows
> Created a checkbox field 'isActive' on 'Entitlement' Object
> Created a process builder flow and updating the field 'isActive' i.e. 'isActive' is checked or unchecked based on some conditions
> When I edit the record manually to meet the criteria process builder flow is working properly
> But for automated processes which happens in the backend and meet the criteria , the 'isActive' field is not gettign unchecked.
Please help me to find out what would be the reason and why it is not woking for automated process.
Thanks,
Anupama
> Created a checkbox field 'isActive' on 'Entitlement' Object
> Created a process builder flow and updating the field 'isActive' i.e. 'isActive' is checked or unchecked based on some conditions
> When I edit the record manually to meet the criteria process builder flow is working properly
> But for automated processes which happens in the backend and meet the criteria , the 'isActive' field is not gettign unchecked.
Please help me to find out what would be the reason and why it is not woking for automated process.
Thanks,
Anupama
![Deepak Maheshwari 7 Deepak Maheshwari 7](https://dfc-org-production.my.site.com/img/userprofile/default_profile_45_v2.png)
Please let me know what all automated processes are working on backend
Debug logs are your best friend in cases like this.