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Victoria HudsonVictoria Hudson 

Change Default Case Owner to a Blank field- Support Settings

Need to change the default case owner to a blank field until we figure out the default user or queque. 
Best Answer chosen by Victoria Hudson
Arvind KumarArvind Kumar

Hi,

It is made default through salesforce.
means It is set automatically through salesforce.

Thanks,

Arvind Kumar

All Answers

Arvind KumarArvind Kumar

Hi Hudson,

You can not keep a Blank field to Default case owner. You have to select at least user/ queue in this field.

Thanks,
Arvind Kumar
Victoria HudsonVictoria Hudson
ok. Then how do I revert it back to system default? 
Arvind KumarArvind Kumar

Hi,

It is made default through salesforce.
means It is set automatically through salesforce.

Thanks,

Arvind Kumar

This was selected as the best answer
Victoria HudsonVictoria Hudson
Yes Im aware. Before there was a user entered in, it was orginally blank. Is there a way to have it "reset" to blank again?