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Niya AdminNiya Admin 

Notes and Attachments in Account section

Hello all,
I want to add a new tab "Notes and Attachments" in Account section. Can you help me, please?

Thanks in advance!
VamsiVamsi
Hi,

Edit the Account related Page layout -> Related list -> Drag and drop the Notes and attachments to Account related list section -> save 
Niya AdminNiya Admin
Hello,

thanks for your answer but it is not available:
User-added image

This list is not customizable. How can I customize it?

 
VamsiVamsi
I could see that Notes and Attachments are already enabled (Notes and attachments related list grayed out). Can you let me know, are you able to edit the Account records ?
Niya AdminNiya Admin
Yes it is grey bou when I go down is this:
Yes, I am able to edit the Account recordsUser-added image
VamsiVamsi
This mean you have the Notes and Attachments enable for accounts. So you are unable to add notes or attachments or unable to view them under accounts ?
 
Niya AdminNiya Admin
There is no tab for "Notes and Attachments" in the accout section. That is why I thought that I have to add it. So it lookes the problem is that it is unablr to view. Where I can change it?
VamsiVamsi
Could you please verify that you have appropriate access for every accout record using sharing settings 
Niya AdminNiya Admin
Hello again,
Yes, I have Full Access