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Sitarama MurthySitarama Murthy 

Lightning Experience Rollout Specialist Step-8

Hi All,

Im unable to clear step-8.  getting this below error
User-added image
User-added image

i have 
I have enabled the lightning Knowledge, created 3 record types and 3 page layouts and also created two custom fileds in knowledge obejctg., but still can not clear the step.

pelase let me know if have to do any other configuration.
Best Answer chosen by Sitarama Murthy
Sitarama MurthySitarama Murthy
Hi Guys,

I was able to clear this challenge by creating new trailhead playground and follow the steps given in requirement.
see this link :
https://developer.salesforce.com/forums/ForumsMain?id=9060G000000MPriQAG
Thanks for helps.

Regards,
Ram

All Answers

NagendraNagendra (Salesforce Developers) 
Hi Murthy,

Sorry for this issue you are encountering.
  • It’s easy to forget that in order for Knowledge to appear in your setup area, you must be ticked as a Knowledge User on your user record.
  • "Once you’ve enabled Knowledge, go back to the settings and tell it to enable Lightning Knowledge. Easily missed".
For more information please check with below link. Hope this will help you resolve the issue.

Mark this as solved if it's resolved.

Thanks,
Nagendra
 
Sitarama MurthySitarama Murthy
Hi Nagendra,

Knowledge user is checked for my user.
but still facing same error.

Thanks,
Ram
Bruce DixonBruce Dixon
I'm also experiencing this issue.  Any ideas here?
Bruce DixonBruce Dixon
Hey Ram,
I kind of figured this out.  What worked for me was to enable lightning knowledge via salesforce classic & knowledge settings instead of the wizard thing.  I'm not sure if that's what you were using, but the wizard sets something up that fails bounces the challenge.  Unfortunately, the only way I was able to get it to work was the start on a fresh org.  It did let me through after that, though.  There are some knowledgebase articles about enabling it in classic.  
Good luck,
Bruce
Sitarama MurthySitarama Murthy
Hi Guys,

I was able to clear this challenge by creating new trailhead playground and follow the steps given in requirement.
see this link :
https://developer.salesforce.com/forums/ForumsMain?id=9060G000000MPriQAG
Thanks for helps.

Regards,
Ram
This was selected as the best answer