function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
AndrewTaylorAndrewTaylor 

lightning experience rollout specialist - Challenge 8

I'm currently getting the following error:
  
Create custom text fields called Question and Answer. The Answer field must allow reps to include images and format text that they enter.
I have fields Question (Text field: Question__c) and Answer (Rich Text Area: Answer__c) added to the Linked Article object. 
 
Bruce DixonBruce Dixon
I was under the impression that those fields needed to be on the knowledge object.  I think linked article is more of a bridging object.  
AndrewTaylorAndrewTaylor
Thanks Bruce; I ended up trying that shortly after my post, and that was the problem.
Kamal ThakurKamal Thakur
@aj2taylo2010 how did you resolve this? 
Charlotte WelleCharlotte Welle
@Kamal Thakur (and other searching for the same)

In Setup -> Customize -> Knowledge -> Knowledge Object Setup
In this screen, add the two fields. 

All the stuff asked (the 3 page layouts, record types and fields) for customizing Knowledge must be done through this screen. NOT in the "Linked Articles" section.
Christopher Stewart 7Christopher Stewart 7
Can you please show me how to do this with pictures? I am still stuck on this.