+ Start a Discussion
Alex ShAlex Sh 

Recording URL from CallRail

Hi,
I have an integration SF with CallRail. When I make a call - new Lead is created. And there is a link on Lead page to record of my call. But when I click on it - I get page with error: 
"error": "HTTP Token: Access denied"
Could someone explaine why does it happen?
Thanks!
Best Answer chosen by Alex Sh
Alex ShAlex Sh
Problem was because of incorrect field mapping.