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I cannot access my Force.com instance - It is a 100 free users Force.com edition
Hello,
I am trying to access an instance of Force.com which I got from a Salesforce promotion back in 2009 when Force.com was still 'young' and was promoting it by granting 100 free licenses to earl birds like me; but I cannot get my password back now.
My user name is: training-practice@force.com
On the loging.salesforce.com page, when clicking the URL "Forgot password" and insert my user (above) and wait for the system to fire me an email with the URL for me to re-generate a new password, but ... I never get the email with a URL (it's not in my spam folder either).
I am the system administrator for this instance of Force.com so I do not have any one to ask to reset my password.
I have my old password and even an old token for this user.
I have telephoned SFDC in Europe at # 800300229 and a Support Representative has advised me to log a ticket in this Developer forum asking for help.
If you are a SFDC Support Developer, can you help me get my instance back?
Thank you
I am trying to access an instance of Force.com which I got from a Salesforce promotion back in 2009 when Force.com was still 'young' and was promoting it by granting 100 free licenses to earl birds like me; but I cannot get my password back now.
My user name is: training-practice@force.com
On the loging.salesforce.com page, when clicking the URL "Forgot password" and insert my user (above) and wait for the system to fire me an email with the URL for me to re-generate a new password, but ... I never get the email with a URL (it's not in my spam folder either).
I am the system administrator for this instance of Force.com so I do not have any one to ask to reset my password.
I have my old password and even an old token for this user.
I have telephoned SFDC in Europe at # 800300229 and a Support Representative has advised me to log a ticket in this Developer forum asking for help.
If you are a SFDC Support Developer, can you help me get my instance back?
Thank you
Case has been created on the 3rd October 2017 @ 11:23 AM CEST.
Could someone from Salesforce reply?
Thank you very much.