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Lisa Seiler Account Duplicate Rule does not work
Hi @ all,
I defined a new custom PersonAccount matching Rule. Here are a screenshot:
I don't know why is it not working. If i create a new PersonAccount with a duplicate email it is not fired.
Can someone help me?
At "Matching Criteria" I tried AND and OR, both not working. I need OR.
Best,
Lisa
I defined a new custom PersonAccount matching Rule. Here are a screenshot:
I don't know why is it not working. If i create a new PersonAccount with a duplicate email it is not fired.
Can someone help me?
At "Matching Criteria" I tried AND and OR, both not working. I need OR.
Best,
Lisa
Here are 2 pictures from Accounts:
First:
Second:
Both have the same email and the rule does not work...