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Call center | Open CTI | call center Definition file
Hello All, I am an Admin and learning to be a developer. This might sound silly but I want to make sure I perform this action in right way to get results.
Is there a different "call Center definition file" for Lightening call center. I have this link which I found in trailhead -
https://developer.salesforce.com/files/callcenter.xml
Why I am asking is,
Like there is different OPEN CTI component for Classic and Lightening.
Is there a different "call Center definition file" for Lightening call center. I have this link which I found in trailhead -
https://developer.salesforce.com/files/callcenter.xml
Why I am asking is,
Like there is different OPEN CTI component for Classic and Lightening.