function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion

external license missing while adding users

Hi all,
Recently we purchased external identity licenses as you can see in the sceeen capture;
User-added image

But while adding new users, I do not see an option to select external Identity license.

User-added image
Anyone has any idea whats going on?

Thanks in advance!
Rahul KumarRahul Kumar (Salesforce Developers) 
Hi Mahmudk,

May I suggest you please refer the below link for reference. Hope it will be helpful.

Please mark it as best answer if the information is that question is removed from an unanswered question and appear as a proper solution.

Rahul Kumar