Formatted a report for a challenge. Included all required fields but it saids it does not see the case owner field. However, the fie;ld is in the report. It's the first field. Even did the same on a new playground. Help.

October 17, 2017
·
Answer
·
Like
0
·
Follow
1

Nagendra (Salesforce Developers)
Hi Geoffery,

Follow some given steps:
Switch to Lighting Experience
Click on the Report and click on new Report as given below:
Select the object and click on Create

Select Summary Report
Remove All Column from the Summary Report
Drag the Case Owner, Subject, Account Name and Status in the column (Group as Status) as given below:
Save the report as Case Status and Run the Report
Check Challenge as:
Hope this will help you pass the challenge.

Mark this as solved if it;s resolved.

Thanks,
Nagendra

October 17, 2017
·
Like
0
·
Dislike
0

Geoffrey Nix
I did as you said and I’m still getting the same message. It does not see the “Case Owner” Field. As you can see, its right there. Please help. Been stuck here for like 5 days.

October 23, 2017
·
Like
0
·
Dislike
0

You need to sign in to do that.

Need an account? Sign Up

Have an account? Sign In

Dismiss

Browse by Topic

Welcome to Support!

Show

sorted by

Formatted a report for a challenge. Included all required fields but it saids it does not see the case owner field. However, the fie;ld is in the report. It's the first field. Even did the same on a new playground. Help.

You need to sign in to do that.