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Superbadge Business Administration Specialist (Challenge 3)
I have built the reports and dashboards as outlined in the requirements, but I'm getting the following error "Challenge Not yet complete... here's what's wrong: Couldn't find a component with the title 'My Top Accounts'."

However, I have the component on the dashboard as you can see below.

What am I missing?
However, I have the component on the dashboard as you can see below.
What am I missing?
Although this should not result into this error but check if 'folder' and 'view dashboard as- dashboard viewer' is correctly set. Also try cloning if you get error and delete original and rename back to Rep Scoreboard.
Regards
Yogesh
All Answers
One note, I have adopted the practice of cutting/pasting the titles, descriptions, subtitles, etc., (rather than typing it myself) in Trailhead mods, as sometimes an extra space might cause an issue.
Also, make sure to refresh the dashboard right before validation. I don't think that would affect this error, but...?
Good luck.
Although this should not result into this error but check if 'folder' and 'view dashboard as- dashboard viewer' is correctly set. Also try cloning if you get error and delete original and rename back to Rep Scoreboard.
Regards
Yogesh
Hi I have a problem with report 'Accounts by Market'

Error: The 'Accounts by Market' report does not show the correct level of detail.
I don't know whats wrong.
@Shukla Yogesh not working I have change the rating so I only have Hot/warm and cold but still the same error.
can you share your report to me?
Recheck your bucket field. Make sure you have :
Utility: Customer-Direct, Customer-Channel
Residential: Residential
Unbucketed : Rest of all
It seems this is incorrect in your report.
kan you send me a print screen of your report because I have made some changes in my type field, so if they check the number of records it coud be a problem. so can you tell me how many Utility , residential and other occiunts you haven thx
@Shukia I have found my error but know I have an other :-(
Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: WMJNYXOE
Does this step also contain the anything else other than this report? Can you plz put snap of step you are doing?
Challenge Not yet complete... here's what's wrong:
The report 'Open Support Cases' contains records of the incorrect status. Please check the filter.
Hear is my report... help me to solve error..
Finally, I have solved the 3rd challenge.
My Mistake is -- I was using my custom created report type instead of standard "Case" report type.
even after having tried everythting i'm getting this error.
here's what the problem
I've attched the report as instructed and still face this error,
Please check if your report is built correctly, and otherwise create your report again.
... do not forget to refresh your dashboard every time you change something ...
I have grouped in with Account Name and Summarized with Annual Revenue , I've not changed any values in the report all are default.
To resolve your issue, please refresh your both the Dashboard, as any changes to the report is not reflected, so if you have done any changes in the report, then you need to refresh the Dashboard, then this issue will get resolved.
But I believe my report and buckets look correct and I refreshed the dashboards before checking
Any suggestions would be appreciated.
I think you made a mistake while importing data. Under ratings field there is no 'Warm' value. Do a cleanup, delete all the records and import the data as shown in the screen shot here. hope this helps. Please do not go by the error message! They dont litterally mean the exact error!
logout of playground, trailhead and log backin again. check the playground where you have the data imported.
sometimes we do our hanson on one playground and by mistake we have another playground listed where we check our challenge.
I've set up a formula to sum the annual revenue by account name:
And it looks like it works.... what am I missing?
these are my steps for creating the report.
I created the custom report accounts with contacts and contacts hobbies.
Its a matrix report, grouped by hobby type rows (bucket field was created) and then grouped by rating for the columns.
Please let me know how to get pass this section. Been drving me insane. Thanks in advance
Please cross check if your bucket field has following buckets:
Below is my report for Contact by Hobbies and Rating:
Thanks,
Vinod
I had to delete one of the dashboards and do it again, then I made the chek and it's gone.
Thank you.
Vitor
Can you please guide me how to fix Challenge 2 of superbadge: Business Administration Specialist. I believe Solution is part of salesforce classic and this challenge 2 is for salesforce lightning. I am not able to relate solution component to User Shinje Tashi.
Thanks
Abhi
thanks
Abhi
I am using my personal Dev Org, and have created a new Playground for this Superbadge. When I go to check step 3, I had some errors and then fixed them, now I am getting this error. Any assistance would be very helpful. Cheers:)
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: RIXKJNKC. Please help me for this error.
Couldn't find a matrix report named 'Accounts by Market'.
However, I had created the Matrix report with the same name and saved it under the Residential Reports folder.
Tried deleting and re-doing it atleast 3 times, but still getting the same error. I also tried refreshing the Dashboards as suggested, but nothing helps. Appreciate if someone can point out what's wrong here.
I'm getting the below error:
Step #3 Business Administration Specialist Superbadge
Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OVONYRVI
Anyone knows how to fix it?
Don't make a new dev org, just make sure you go through the challenge requirements step by step.
For me, the problem was the with filter in the "Open Support Cases" report. It should be
Status not equal to "Closed"
otherwise it fails the tests.
Save and refresh the report and the dashboards.
The report 'High Value Residential' is incorrectly organized.
Please see screenshot and help me:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: QXJXABJW
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: OXOOKMQC
It works.
I did challenge 3 in two separate playgrounds, and I am getting a similar error after trying to validate my dashboards.
Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: DHKSSLVN
Any ideas?
Thanks,
Utility, Other, etc.. all show up correctly...
@Ross Parks,
Thanks to your screenshot I was able to realize how exactly bucketing should be done. This helped me alot to fix my error message for the report. I`d recomment that you read very carefully word by word the requirements and check on the report 1:1. Few things that I made a mistake with:
1. I was not bucketing the rest of the categories as "Other".
2. Double-checking I realized my report shows Details, and requirements says to remove that
3. Make sure you run your report for "All times" and it is configured to show "All records"
This is how mine looks like now and I`m not getting an error on it:
Hope you`ll be able to tackle this as it is a real pain! Greatly done challenge, Salesforce! Well Done! :)
I m stuck with this error forever. Cannot move ahead. I have outlined the reports and dashboard as per the requirement and also refreshed both dashboard before I check challenge. Can someone please help me out here.
Challenge Not yet complete... here's what's wrong:
Couldn't find a correctly configured grouping of account types called 'Market' in the 'Accounts by Market' report.
Please help. This is a brand new DE.
I try to form the "Accounts by Market" report.
After importing the bsx-account file and the suggestion changes in the file , I cannot find the Residential account type.
I use DE and TP without success.
Any suggestion?
Thanks in advance.
Hello Everyone,
Those who are getting the error to create a new Developer Edition to complete the challenge, you do not need to create as we can fix it simply by pressing Ctrl+F5 or clearing the cache of your browser.
This would fix the issue and would be able to complete the challenge as expected.
If you still stuck up with any other issues and planning to give up, then please refer the below URL and just follow the same steps.
I'm sure you would complete the challenge in an hour!!
http://blog.skebro.net/business-administration-specialist-superbadge-challenge-3/
Cheers,
Karthik
The 'Accounts by Market' report does not show the correct level of detail. I've tried refreshing dashboards and rebuilding report. Not sure what else to do. Thanks for any help
I am having the below issue in superbadge business administration specialist.
Challenge Not yet complete... here's what's wrong:
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: ECLCZLRP
Close errors
can someone help me out with the above issue
Thanks
Himanshu Jain
"Matz Matz
Residential Bucket Field does not show up nor can I add it..any idea why?
Utility, Other, etc.. all show up correctly..."
I am having this same problem I cannot figure out how to add residential value to this bucket any ideas??
Rep scoreboard dashboard is to check Rep's performance so the dashboard configuration should allow to see data as other users as below,
I'm getting this error
@Shrutika Khemalapure, did you solve it?
Getting the same error. Did you fix it?
Thanks & Regards,
i am getting below error while clicking Challenge, this error stopping me to comlete this superbadge, as i hve completed all requirements
@Megan Thomas 1: Go to object>fields>type picklist> and activate residential picklist value
sankeerthan reddy 2,
Thank you so much!!!
Error:
Challenge Not yet complete... here's what's wrong:
Couldn't find a correctly configured grouping of account types called 'Market' in the 'Accounts by Market' report.
Close errors
Could anyone pls help me ?
The report 'Rated Accounts by State' contains accounts of the incorrect type. Please check the filter.
anyone can tell me why i am getting this
Challenge Not yet complete... here's what's wrong:
The report 'Rated Accounts by State' contains accounts of the incorrect type. Please check the filter.
I cannot find a way to do that. Here is a screen shot of my issue. Thanks!
Twitter: @CloudJMK
Attempted:
Cloning Report - Save as a copy - renamed, disassociated original from dashboard - deleted. Then assigned new report to the appropriate dashboard - rechecked function, visually - cannot see any issues - Still Red ERROR above
Verified Folder location - Still error
Verified Filters and criterion - Still error
Closed Browser, Logged Out, Cleared Cache/Cookies - reloaded, logged-in - Still error
Saved In Public Folder - Still error
What am I missing?
Including Screen Shots of the Report - and list of Reports to show folder location (respectively):
Filter:
List of Reports to show Folder location - (Cloned Open Support Cases Report does not have a description - this should be inconsequential)
I've looked over previous threads and not found a communicated solution - Thank you for any help!!
Many thanks - https://trailblazer.me/id/cloudjmk
Twitter: @CloudJMK
Filter type should be equals Residential.
am in chalenge 3 of business specialist superbadge
am facing this error
pls help me how to fix this.
have a loook at my report
Am stuck in this for a day . could not find where the issue is
Thanks
By Adding in filter of account = residential
Another issue I ran into with this challenge: 'Open Support Cases' is accepted if you use the filter "Closed=False", but NOT if you use the filter "Open=True". Because they are obviously very different. Hopefully this can save somebody else from 30 minutes of frustration.
My report looks fine -
Anyone can help me.
Hi All,
I am doing Business Administration Specialist Superbadge
from Step 3: Create reports and dashboards
getting error message
Challenge Not yet complete... here's what's wrong:
Couldn't find a matrix report named 'Rated Accounts by State'.
Can you please help me how to fix this error...Awaiting your Reply..
Thanks
Surekha
I have created the report "Rated Accounts by State" and stored in Residential Reports folder.
Thanks
Surekha
i am getting the error "Challenge Not yet complete... here's what's wrong:
Couldn't find a summary report named 'High Value Residential'."
I usually verify by submitting at each substep (like report1, report2, report3, report4, dashbord1 etc) and move to next one only after clearing sub step. does it impact the outcome by anychance?
https://help.salesforce.com/articleView?id=reports_builder_fields_summaries.htm&type=5
Editv > Edit (salesforce classic) > and select summary format from drop down
and run.
cleared recycle bin and it worked after 2 refresh runs :-).
challenge not yet complete..... here's what's wrong
An incorrect source report is assigned to the ' Account Distribution' component
I'm only able to see residential and utility. Other is not getting displayed even after I check the box
If that doesnt work--
1) make sure you spelled it correctly
2) make sure there are no odd spaces or extra spaces in the title
Otherwise, this error really shouldn't show up.
Hello everyone,
I checked the data, I don't understand what's wrong, any clue ?
@Cyrille Barraud 9
Hi There,
Max Groups Displayed is: 10
Hy, Your Report Name is wrong. It's 'Rated Account By State' Not 'My Account ....'.
And Configuration for Create reports and dashboards will be like this.
@Stephane Plancke what is the error i am also facing the same problem trying it from last 2 days but could not find the problem
Stephane Plancke
@Shukia I have found my error but know I have an other