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Pasan Eeriyagama
Why success profile traihead badge count is different from trailhead profile's badge count?
I have linked the Trailhead account to Success profile sometime back. But the badge count seem to be different. Success community profile badges count is always several badges behind the Trailhead badges. Not sure why, any idea on this.
Thanks in advance.
Thanks in advance.
This means, that if you have different email addresses for multiple Trailhead Playgrounds associated with your Trialhead account, then only the badges completed through the email address linked to your success Community profile are displayed.
Unfortunate but true. You can still reach out to trailhead support at trailhead@salesforce.com to further confirm this.
The following Ideaexchange link - https://success.salesforce.com/ideaView?id=0873A000000LkSWQA0 requests for being able to link multiple email addresses. Please vote for it.
Please mark the thread as SOLVED and answer as the BEST ANSWER if it helps address your issue.
Please mark the thread as SOLVED and answer as the BEST ANSWER if it helps address your issue.
The different is because the success profile does not count the "Event/Community" badges that you earn. Those are only tracked on the Trailhead profile.