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Pankaj PariharPankaj Parihar 

workflow on dateupdate

Hello friends
stucked in this question
1.Set the case target resolution date for accounts that have basic support level to 30 days from today.
plz help me in completing this workflow with steps.i dont know codding.
 
Shawn Reichner 29Shawn Reichner 29
I woudl create a Process using the process builder, and fire it when a Case is created.  If the Accoutn field on Case is not Null  and the Support level field on the Accoutn is also not null, then proceed to the actions which is to update the Case record that started your process, and update the target resolution date to TODAY() + 30 if just a date field, or NOW() + 30 if it is a date time field. 

Hope this helps, if so please mark as the best answer. 

Shawn