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Chandra R How to capture case number in post chat transcript
Hi,
Per live agent developer guide, we can display case record id using the following statement in the post chat transcript along with other details:
Attached Records : <apex:outputText value='{!$CurrentPage.parameters.attachedRecords}'
Would like to know how to capture and display case number too in the transcript. Thanks in advance!
Per live agent developer guide, we can display case record id using the following statement in the post chat transcript along with other details:
Attached Records : <apex:outputText value='{!$CurrentPage.parameters.attachedRecords}'
Would like to know how to capture and display case number too in the transcript. Thanks in advance!