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Dilip Kulkarni
Case notification issue
Hi Experts,
I have one issue where I have to send email alert to recipients of the related account territory team, whenever case is opened for their related account. Workflow rule is already in place. But how to add receipients for the alert template, so that only concerned team of an account will receive the notification?
Regards.
I have one issue where I have to send email alert to recipients of the related account territory team, whenever case is opened for their related account. Workflow rule is already in place. But how to add receipients for the alert template, so that only concerned team of an account will receive the notification?
Regards.