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Anthony DiGangi 5Anthony DiGangi 5 

Has anyone used the "Get Started with Open CTI" and built the Integration?

If so, what can you share about the process and how you accomplished it?  Our users need "click to dial", "Screen pops". "add the call to the record automatically", and so forth.  Can you build what you need without using a third party?  Any guidance or experiences would be welcome.