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Karen Brown 39
Locking records so integration doesnt force users to lose changes
We need filemaker to update salesforce on a realtime basis when changes happen to approx 75 fields. We have currently set this up with dataloader on a 15 min schedule. Firstly we need realtime and 2ndly we have issues currently that mean if a user is sitting in a record whilst dataloader updates it when he user clicks save they loose all their edits and are asked to "re display the record before editing again"
As you can imaging the users are not happy that they keep losing their changes so I am being asked if there is anyway a user can lock a record for editing so the dataloader cannot update it at that time and trys again with the next schdule run?
As you can imaging the users are not happy that they keep losing their changes so I am being asked if there is anyway a user can lock a record for editing so the dataloader cannot update it at that time and trys again with the next schdule run?
May I Request you to please refer the below link for reference.
- https://success.salesforce.com/ideaView?id=08730000000BpkAAAS
I hope it will be helpful.Best Regards
Rahul Kumar