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Kirsty BeyersKirsty Beyers 

Unsubscribe Opt-Out App - not working...

Hi all

I've just installed the App Unsubscribe opt-out. I've followed all the steps in the implementation guide, but it's not working...Although the email appears to send off correctly, the 'Email Opt Out' checbox doesn't get ticked on the lead page.

From the reserach I've done, it appears that in order to edit the Apex Code ('isValid' checkbox should be = to TRUE), I was supposed to first deploy the App in the Sandbox? I am assuming this is the error?

As I am new to code, so could it be that the code coverage being at 92%?

Any assiatnce would be greatly appreciated!
NagendraNagendra (Salesforce Developers) 
Hi Kristy,

If this is the case, it would be best to reach out to the app's support team directly to confirm the behavior and resolve the error coming from the package. You can go to their corresponding page from the app exchange site ( and click on the details tab for their contact information.

I hope the information above helps!

Please mark this as solved if it's resolved.