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Developer Global Actions.......Using
Please create a Custom List View Button "New Case" that will pre-populate the Contact, Account, Email, based on the current logged in User if the User is external (community profile) and use the standard functionality if he is not
The contact field should be updated with $User.ContactID if the Record Type is Case from Communities.
By using Through Global Actions Only...Not java script, no url..
Thanks & Regrsds
Gopal M.
The contact field should be updated with $User.ContactID if the Record Type is Case from Communities.
By using Through Global Actions Only...Not java script, no url..
Thanks & Regrsds
Gopal M.
Thanks for giving reply, in that link using java scipt nad url.
But in my requriment not use java script and url.
You can use trigger no issue. could you please help on this .
Thanks & Regrads
Gopal M.
All Answers
May I suggest you please check with below link for a similar issue with suggested solution.
- https://developer.salesforce.com/forums/?id=9060G000000UWbeQAG
Please let us know if this helps.Mark this as solved if it's resolved so that it gets removed from the unanswered queue which results in helping others who are encountering a similar issue.
Thanks,
Nagendra.
Thanks for giving reply, in that link using java scipt nad url.
But in my requriment not use java script and url.
You can use trigger no issue. could you please help on this .
Thanks & Regrads
Gopal M.