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Austin Villanueva Open CTI with external or embedded softphone
Hi guys, I'm pretty new to Open CTI and I wanted to do a click to dial but I don't want to create a softphone from scratch with VisualForce and Apex.
Is it possible to use the webphone that is host in different server or page instead of doing the visulaforce and apex? Because I already have the softphone and I just need it to embed in salesforce page. If so, how can I achieve it?
I hope you can help me guys about this and thoughts and inputs are welcome.
Thank you
Is it possible to use the webphone that is host in different server or page instead of doing the visulaforce and apex? Because I already have the softphone and I just need it to embed in salesforce page. If so, how can I achieve it?
I hope you can help me guys about this and thoughts and inputs are welcome.
Thank you