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Michael Rotter
Integrate SFDC case with Jira issue
I'm trying to integrate certain SFDC case fields into corresponding Jira issue fields. My instance of Salesforce has a "Create Jira Issue" button, but it has no functionality. I'm attempting to add functionality so that when the button is pressed, the SFDC "Case Synopsis" gets copied into the Jira "Description" field, the SFDC "Subject" gets copied into the Jira "Title" field, the Jira "Ticket Number" gets copied into the SFDC "Bug Number", and the SFDC "Bug Status" is updated whenever the Jira "Status" gets updated. I want to use the Salesforce REST API but am very new to this and a little lost.
Any help is greatly appreciated.
Any help is greatly appreciated.