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How to include the Ideas Vote Total field in workflows?
We have created an internal employees community and launched Ideas. We would like to send email alerts to the Category Leaders when an Idea record reached 100 points. The number field that captures the points is called Vote Total. This field is not available in the Workflow filter criteria. How can this field's value be included in the workflow so an email alert is sent to the public group for the Category on the Idea?
Consider the following information when setting up and using Ideas:
To monitor the activity of Ideas, you can:
Create a workflow rule or trigger based on the number of comments an idea receives. You cannot create a workflow rule or trigger based on an idea’s vote total or vote count. You also cannot create a trigger that inserts or deletes a comment when the Idea object is updated.
Create a custom report based on an idea's vote score or number of comments.
Please refer below salesforce document.
https://help.salesforce.com/apex/HTViewHelpDoc?id=ideas_tips.htm&language=en
http://salesforce.stackexchange.com/questions/108133/send-alert-from-idea-object-when-idea-gets-100-points
Hope this helps you!
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Thanks and Regards
Sandhya