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Banwari kevat1Banwari kevat1 

without apex send email notification to case record followers when followed case record is update by other

Hi,    
I required to send email to all follower of a case record when this case record is updated by some one else. Suppose that i have followed  a case record R1 which created by other user. If R1 record owner update that record then i want to receive an email regarding what has been updated for record R1 which followed by me.  
Thanks
vishnu Rvishnu R
hi,
you can't achieve this with a workflow...so you have to write a trigger to send a  mail to the followers of the case record ..
thanks 

vishnu 
vishnu Rvishnu R
hi,

even you can't achieve this with process builder r workflow .the reason is followers ...we can fetch the followers in salaforce through entitysubscription object..
and let say suppose start a workflow ..you will write on case object then it will show the fields related to case which are account ,opportunity current user but you can't get the entitysubscription to send an email...
so you have to write a trigger.

hope this helps you..
thanks