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mw6 Web to Case - Copy 3 fields info from Web fields on to another 3 fields on Case
Implementing Web to Case, and the Email, Contact person and phone from the form is populated into Web Email, Web Name and Web phone. Is there any way to copy these info into the Contact Name, Contact Phone and Contact Email on Case?
you need to wtite a trigger on case ...with some logic like inserting a new contact with web -to -case form data and need to update the look up filed in case ie.conatct name to name given in case form..so that all the fields in case will be update with the info same as in the web to case form..
hope this helps you..
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thanks
Vishnu R