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Hari N 20
Auto Case Close
Hi
I have a checkbox in case. When I checked this checkbox, I want to automatically close the case after one day.
Please suggest me how to do it?
I tried using new task, but it is not working.
Thanks in Advance
Regards
Hari
I have a checkbox in case. When I checked this checkbox, I want to automatically close the case after one day.
Please suggest me how to do it?
I tried using new task, but it is not working.
Thanks in Advance
Regards
Hari
Create a time dependent action which is field update , change the status of the case to closed in the time dependent workflow action by adding a time trigger and setting the number of days as 1 day after the rule trigger date
All Answers
You can try with workflow rule,using Time-Dependent Workflow Actions
hope this helps you..mark it as best answer if this resolved your issue...
thanks
Create a time dependent action which is field update , change the status of the case to closed in the time dependent workflow action by adding a time trigger and setting the number of days as 1 day after the rule trigger date