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PrasathPrasath 

why i can't able to convert a lead if the lead owner is queue

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Apoorv Saxena 4Apoorv Saxena 4
Hi Prasath,

When a lead that is owned by Queue is being converted, the owner must be specified as this same owner will also be owner of converted lead's account and opportunity. and queue can not be owner of accounts
Hence, you cannot convert a Lead that is owned by a queue

For more details on Lead Conversion - refe to following link : https://developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_dml_convertLead.htm

Hope this helps.
Please mark this question as Solved if it helps,so that others can view it as a proper solution.

Thanks,
Apoorv
PrasathPrasath
Okay.But if i change the lead status as Closed- converted , then it allow to convert. how???