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Mike Jack
Use of 'Create Follow-Up Task' button in Task
Hi All,
I would like to know the exact use of 'Create Follow-Up Task' button in Task. I tried to find its exact usage but not a luck.
Is there any dependency between the two Tasks from which Follow-Up task is created or its purpose is something different ?
Thanks in Advance for yor valuable answers.
Regards,
MJ
I would like to know the exact use of 'Create Follow-Up Task' button in Task. I tried to find its exact usage but not a luck.
Is there any dependency between the two Tasks from which Follow-Up task is created or its purpose is something different ?
Thanks in Advance for yor valuable answers.
Regards,
MJ
As per my knowledge,
Tasks are related to specific records. lets say you have a task on opportunity...now you want to close this task and create a followup task. in principal you are not creating a task to follow up on existing task..the new tasks is again for the opportunity record. .. Thats why the system does not create a link between the follow-up task/event and the original task that the user is following up on.
This idea is been voted please refer below link.
https://success.salesforce.com/ideaView?id=08730000000l9z1AAA
Hope this helps you!
Please mark it as Best Answer if my reply was helpful. It will make it available for other as the proper solution.
Thanks and Regards
Sandhya