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Philip GulanPhilip Gulan 

Why Process Builder cannot find Email Alerts?

Hello,

I have created an email tamplete which is available for use.
Then I have created an Email Alert with following values:
Description: Thank you
Unique Name: Thank_You_Eamil

in Process Builder I have selected "Eamil Alerts" and Thank_You_Eamil for Email Alert Field, but I get an Error message and the Email Alert cannot be recogonized.
any help is apperciated

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Best Answer chosen by Philip Gulan
surya kanadhipatlasurya kanadhipatla
Philip Gulan,
Please double check that email alert is created on same object you used in Process Builder. 

i.e if process Builder fires on Case object and alret is on Lead, process can't reconize the email alert.

All Answers

surya kanadhipatlasurya kanadhipatla
Philip Gulan,
Please double check that email alert is created on same object you used in Process Builder. 

i.e if process Builder fires on Case object and alret is on Lead, process can't reconize the email alert.
This was selected as the best answer
Layla FernandesLayla Fernandes
I created the alert on the same object as the process but it's not showing up. Any other reason this might be happening?
Layla FernandesLayla Fernandes
Nevermind, just did. There was a delay of around 10 minutes. So if you, like me, just created the alert, give it some time and it shall pop up.
Jerome SchumacherJerome Schumacher
Bull Shit, You have to wait for 10 minutes, THEN type the 3 first letters of the Alert. Not showing by itself. Raaaaaa Waste of time.