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Desai Duplicate Emails (Email-To-Case)
Hi,
When a case is created, mail is sent to the customer and when a customer responds to an email from Salesforce ,we are getting 40+ emails with same timestamp. Did anybody face this problem ?
Regards,
Pallavi
When a case is created, mail is sent to the customer and when a customer responds to an email from Salesforce ,we are getting 40+ emails with same timestamp. Did anybody face this problem ?
Regards,
Pallavi
Not sure but i think there could be the setting issue in your customer organization. You should check if there is any scheduler or repeater is active?
Regards