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Sridhar Ramamoorthy
Salesforce for outlook
Hi All,
I want to use "Salesforce for outlook". I downloaded the setup file from my Salesforce org and installed in my laptop. While, I'm doing the sync with Outlook 2010 with Salesforce, I can't able to sync my objects. I'm getting an error message, saying "IT'S NEED TO CONNECTED WITH MICROSOFT EXCHANGE SERVER". What i'm missing here, I have enclosed the below error image. Thanks in advance!
I want to use "Salesforce for outlook". I downloaded the setup file from my Salesforce org and installed in my laptop. While, I'm doing the sync with Outlook 2010 with Salesforce, I can't able to sync my objects. I'm getting an error message, saying "IT'S NEED TO CONNECTED WITH MICROSOFT EXCHANGE SERVER". What i'm missing here, I have enclosed the below error image. Thanks in advance!
After opening the Outlook, I right clicked and selected settings option from the Outlook for Salesforce Desktop App. Then, a new window pops up with Salesforce authentication Outlook. Once the authentication was successful, I face a new window (ref: check the above image) with Microsoft exchange server error.
If you are usig IMAP or POP3 it isn't supported.
https://help.salesforce.com/articleView?id=000199252&type=1
https://success.salesforce.com/ideaView?id=08730000000KfOmAAK